The client, Paysherped, is a B2B platform company that centralizes, digitizes, and verifies all cost submissions related to labor, equipment, and materials. It's designed to proactively alert to potential risks.
Paysherped is in need of a fresh design that prioritizes user-centrality. I joined the team to address usability issues and ensure that users can easily access all the data they require for their work, effortlessly organize table layouts, and manage submissions.
In this project, I worked closely with both front-end and back-end developers to rebuild crucial pages of the site.
Product Design Lead
1 month (part-time)
While developing the design for the B2B platform, my primary challenge was to align with and fully understand the brand's unique tone of voice. My goal was to implement an updated UI/UX that seamlessly aligned with the client's requirements and vision. Additionally, I carefully considered how to effectively present large volumes of data to the user.
Use 8 point Layout Grid Systems. Because consistent and scalable spacing helps both designer and developer to work much faster on a project.
Body - p
Body small - p
Small - p
I aimed to create a simple and clean user interface, with a primary focus on ensuring the transition process is intuitive and delivering a user-friendly experience.
Placing all the data into a small table makes the information cramped and hard to read. Users need to switch to different tabs to change the approval status.
Previously, there was no clear notification provided to the user after they performed an action. To address this, I introduced a clear notification flow into the site guide.
Since I was freelancing, I couldn't conduct real usability tests with actual users. However, I conducted in-house usability tests by having colleagues and team members try out the paper prototype and Figma prototype. Additionally, I asked some friends to test it.
I enjoy tackling new problems and providing solutions. This project was a challenging journey, but it offered an opportunity to explore different industries. As a UX designer, collaborating with professionals from other fields was a valuable and enriching experience.
While freelancing to assist the client in resolving critical site issues, I didn't have the opportunity to assess user engagement. However, if I were working full-time, I would regularly monitor analytic tools and data to identify user pain points. I would also conduct user surveys to enhance the site. While these are solutions for the current challenges faced by the client, I believe that future improvements will depend on market trends, technological advancements, and user behavior. Therefore, I will continue to adapt to new technology and design trends to improve the site.